Bertrand Chaffee Hospital

Bertrand Chaffee Hospital Information

Address: 
224 E Main St , Springville , NY 14141
Phone Number: 

(716) 592-2871

 
 
Overall Hospital Rating: 
56
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Private
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
15%
29%
56%
417 / 41

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
9%
36%
55%
417 / 41

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
9%
22%
69%
417 / 41
How often did nurses communicate well with patients?
6%
18%
76%
417 / 41
How often did doctors communicate well with patients?
4%
15%
81%
417 / 41
How often did patients receive help as soon as they wanted?
11%
30%
59%
417 / 41
How often was patient's pain well controlled?
11%
28%
61%
417 / 41
How often did staff explain about medicines before giving them to patients?
22%
19%
59%
417 / 41
How often was the area around the patient's room kept quiet at night?
15%
40%
45%
417 / 41

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
14%
86%
417 / 41

Map of Hospital