West Covina Medical Center

West Covina Medical Center Information

Address: 
725 S Orange Ave , West Covina , CA 91790
Phone Number: 

(626) 338-8481

 
 
Overall Hospital Rating: 
28
Type: 
Acute Care Hospitals
Owner: 
Proprietary
Emergency Service: 
No
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
69%
3%
28%
FEWER THAN 50 / 7

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
69%
0%
31%
FEWER THAN 50 / 7

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
32%
0%
68%
FEWER THAN 50 / 7
How often did nurses communicate well with patients?
22%
33%
45%
FEWER THAN 50 / 7
How often did doctors communicate well with patients?
34%
1%
65%
FEWER THAN 50 / 7
How often did patients receive help as soon as they wanted?
47%
2%
51%
FEWER THAN 50 / 7
How often was patient's pain well controlled?
34%
18%
48%
FEWER THAN 50 / 7
How often did staff explain about medicines before giving them to patients?
Not Available
Not Available
Not Available
FEWER THAN 50 / 7
How often was the area around the patient's room kept quiet at night?
100%
0%
0%
FEWER THAN 50 / 7

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
36%
64%
FEWER THAN 50 / 7

Map of Hospital